Policies

Pricing

Prices on website are reflected in US Dollars and are applicable for orders within Canada and USA only. Inquiries from outside of North America may be subject to different prices. Please contact our sales team for further details. Prices are subject to change without notice.

Methods of Payment

For domestic orders (Canada and United States), HPA accepts payment via PayPal, Visa, or Mastercard for most items. All International orders and all domestic Turbo Systems and Custom Vehicles must be paid via Bank Transfer.

Shipping

Unless otherwise noted or requested, HPA ships via UPS. We are unable to ship to PO Boxes. For security purposes, HPA Motorsports will ship only to the verified billing address of the credit card used.

International Orders

Brokerage, Duty, or VAT may be imposed by the importing country, and these charges will be the sole responsibility of the recipient.

Cancellations

Order Cancellations are subject to a 10% processing fee

Returns

All returns must be approved by HPA Motorsports. NO RETURNS after 30 days from your order date. All returned goods must be in brand new, un-used, un-installed condition in their original packaging. Shipments will not be accepted without a Return Merchandise Authorization (RMA) number and must be shipped freight pre-paid. Any brokerage fees incurred by HPA to receive returned goods will be billed back to the customer. NO REFUNDS on electrical, special order, used, or non-stock items. A restocking fee of 15% will apply to all returned items.

Special Orders

All Special Order items including Custom Vehicles, FT-series Turbo Systems, Non-Stock items, etc., require a Non-Refundable deposit of 70% upon booking order. Balance is due prior to release of shipment.

Shipping Damage

All orders are shipped insured against loss or damage in transit. It is important that you inspect your package with the driver present and denote any suspected damage at time of delivery. Damage should be reported to the carrier immediately.